Conflict coaching is a confidential, one-on-one process for individuals who wish to develop their communication and conflict resolution skills.
Whether you are seeking to advance yourself in a profession or struggling with personal relationships, the skills developed through conflict coaching can help you more effectively manage conflict, resolve disputes, and improve or mend relationships. In one or several (2 to 4) short conflict coaching sessions over a period of a few weeks, you can:
- Learn how to examine conflict from a broader perspective and develop your understanding of the primary factors that contributed to it;
- Understand your conflict management style and learn to identify your triggers;
- Develop and practice constructive strategies to prevent or address conflict;
- Prepare to engage constructively in difficult conversations;
- Learn how to de-escalate contentious or hostile situations;
- Enhance your communication skills; and
- Constructively address and resolve conflict with co-workers and managers.
When conflicts within an organization or family enterprise have been ongoing, it is likely that there are underlying systemic issues and tensions that have created the climate for the conflicts.
A conflict analysis can help us to identify the source of the conflict and relevant issues, test perceptions, and develop an understanding of the interpersonal and structural dynamics that exist. The assessment may consist of in-depth, confidential interviews with those individuals who are involved in and/or affected by the conflict— as well as surveys, questionnaires, and focus groups.
At the conclusion of the assessment, I will produce a comprehensive report with recommendations for an appropriate conflict resolution process or a combination of processes (e.g., conflict coaching and mediation or training and a facilitated meeting).